“Timeliness of the customer feedback is a key success factor for us. While we previously relied on phone calls to customers days or even weeks after their visit, HappyOrNot enables Johnstone Supply customers to share their feedback at the exact moment of their experience, making it more relevant and reliable.”
Kevin DierVice President of Business Development, Johnstone Supply
Read the full article at https://www.happy-or-not.com/en/insights/customer-story/case-johnstone-supply/
