Every Interaction Can be a Happy Interaction
You have come to the right place if you want to make collecting customer feedback as easy as pressing a smiley face.
Whether that is in a physical location or on your website or after an email communication, collecting feedback with HappyOrNot is a proven way to maximising feedback at every point of interaction, the numbers speak for themselves.
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Using Our Suite of Smiley Solutions
On Premise Feedback
The Smiley Kiosk enables your customers to provide feedback at the point of experience. The kiosk comes in 5 variants , stand, table, wall, rail or mini, to meet every need you may have.
Mobile Workforce
Our Digital Smileys enable your mobile workforce to collect feedback when in the field or using the QR code you can collect feedback in unattended environments i.e. Parks, Toilets, exhibits etc
Website Feedback
Our Smileys can be embedded into your website processes to collect feedback after a process completion or on specific web resource's. Remember your digital experiences are just as important as the physical ones.
Email Feedback
The Smiley Email and Link enables you to collect feedback on a communication with a Customer via an email, SMS or chat. Every team that interacts with your customer deserves a feedback channel.
And Regardless Of Channel You Have One Place To View The Insights
Our reporting service is easy to use and delivers the insights that you require to your browser or mobile phone.
View the feedback by the interaction point by day, hour and minute. Gleam those insights in just a few minutes of looking at the data.
Within no time your leaders will have a grasp on the locations to focus on and the times and days to keep an eye on.